Absolutely disgraceful customer service.
I’ve been stuck on GSF Car Parts’ live chat for over an hour and a half without speaking to anyone. The queue number goes down… then back up again. Completely pointless and clearly misleading.
No communication, no updates, no help — just a total waste of time. If this is meant to be “customer support”, it’s an embarrassment.
An absolute joke of a system and a company that clearly doesn’t value its customers. I won’t be using them again.
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We are trade specialists but all retail customers can expect a warm welcome from our experienced and knowledgeable staff. We stock a huge range of parts for all makes of car and light commercial vehicles, whether you are looking for original or aftermarket quality, you can be sure of a great parts and great discounts.
