Terrible co. As a dental office, we were credentialed to see guardian patients through a third party (careington). They automatically switched to a direct contract with a much much lower fees without any notice/papwrwork/approval from us. My understanding is this may account to high level of fraud… the person I was talking to also agreed on the phone it was a mistake, then they ghosted us.…. I was hoping to resolve it peacefully. As a startup, we want to see patients and offer the best possible service and treatment options, but also get paid per the contract… guardian failed on multiple levels and we wasted hours and days trying to resolve this.. finally gave up guardian… very sad that they take advantage to doctors and dentists in this manner… as a startup we don’t even have the resources to fight them…
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The Guardian Life Insurance Company of America (Guardian), a Fortune 300 company, is one of the countrys leading mutual insurers.