AWFUL EXPERIENCE! I am still dealing with a claim I submitted on 9/2/25, and now it is 11/6/25. I provided photos of the issue with my furniture, and they finally approved my claim for one of the two pieces after I navigated through numerous hoops and emails. Keep in mind, these are two leather chairs in the same sectional! Each chair must be submitted as a separate claim. I wasn't informed that only one claim was approved until the representative visited my home and informed me he only had one work order. I now have to make calls during the day, which is difficult given my job as a teacher! If there were a contest for the hardest claim process, they would win! A total waste of $600. NEVER AGAIN!
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Since 1915, Guardsman has been a leader in furniture care. We offer a complete line of furniture products designed to clean, protect and enhance the natural beauty of wood finishes, in-home fabrics, and leather and fabric upholstery, as well as product...