gucci.com

1.7
1.7 Based on 41 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Yasmin Long
Extremely disappointed – not the quality expected

I expected high-quality craftsmanship from this brand and ordered a customized wallet. Unfortunately, I didn't realize customized items couldn't be returned. When the wallet arrived, I was shocked; it looked and felt cheap. I contacted customer service, but they were dismissive and claimed the quality was just how it was made. They showed no concern for my experience. Based on this, I wouldn’t recommend this brand and wish I had chosen another.

1
Date of experience: Dec 06, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More