I have used Alibaba for 5 years but in the last 18 months, there has been a switch in perspective by the Chinese as to you buy it, its your problem. The sellers and people who run it seem to be the same people. Thy can liaise outside of the platform and speak in Chinese should the goods not arrive or be defective. I wont be buying anything again from them after they refused to refund me for faulty goods. The seller didnt even put up an argument and they wanted me to take a picture of 1000 items all defective on a floor space. You are lyign to them until you prove otherwise is the way they look at it, no matter what. Do not buy anything from them as you are on your own - You have to get your money back through the bank
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