Alibaba now allows fraudulent sellers on its platformI contacted a shipping agent and everything looked legit. After the agent received my goods for shipping, she forwarded my order to another store that she owns with a terrible account and a lots of negative reviews. This same agent then used the new store to raise an invoice with complete lies. Firstly, the invoice shows sale of 400 beads ( I never bought beads, I only wanted her to ship my goods) then the wrong amount. I then refused to pay for or approve an invoice that clearly states the wrong transaction. How is a seller able to raise false invoice and not care if Alibaba finds out about it? How is this allowed on their platform?. Raising a completely false invoice. Seems Alibaba customer service are aware of this scam on their platforms and there’s nothing being done to resolve it.The seller now has my goods and has stopped responding to my questions. Not sure what to do. We’ve lost money and still don’t have the good.
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