Alibaba have 60 days return policy and money back guarantee . I bought from them two android cellphones , and then I contact them that they do not work as they advertise , they send massage that these are cell with small memory 4Gb (my cell have 4Gb and is fast) and that's the reason they are slow , and maybe I downloaded to many aps (1 Game). Then I let them know that I want to return them and get money back , my account on their web do not show any record of my purchase . There is no way to contact them now from my account on their web .
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