Update 2025-09-07:Somebody stole my Sealup Q8 removable battery ekickbike. It became my favorite ekickbike, I travelled in one day 100km with it. It had a seat. It had removable battery which I could replace on the road with a charged extra battery for double range. I hope they still sell Sealup Q8 removable battery version on Alibaba.2023-07-19:Battery only 15.5Ah, not 21AH.Otherwise ok ekickbike.Scammers promise with 1 year battery guarantee 80km range 48v 21 ah battery of escooter, looks like Kugoo Kirin, but real range is 30km and 15ah. I made complaint and provided evidence within 30 days of receipt, pictures and videos, that trip meter and speedometer (shows double travelled distance than real distance, and 30% higher speed than real speed, and battery is wrong) but Alibaba still stated it's not evidence. I raised complaint again, they closed it, stating guarantee-issue is my problem which i can talk about with the seller, even though explicitly it says Alibaba will make sure seller will keep guarantee promises, and i told them the seller denies the issue and even if it's true that Alibaba should help me get my guarantee fulfilled they can't do it because it passed more than 30 days. I did evoke complaint within 30 days, but it was refuted on grounds of no evidence (although there was evidence), and even if it was after 30 days I should still get help because the battery warranty is for 1 year. How can Alibaba constrain a 1 year battery warranty from seller to 30 days? Scam. I can't even review the seller, there is no such option anymore. Now I chatted with Alibaba's chat agent who said i have right to support if seller promised with 1 year guarantee a good battery. I was given a link to complaint which i did but when i submitted the complaint it said "Failure" and then when i pressed submit again i was taken back to complaint start page and lost everything i wrote. On android phone the complaint-pages are scrambled and it's impossible to zoom in on small text, or the fill in text becomes super large and difficult to handle. So yeah I am complaining about both seller, Sealup ekickbikes, and Alibaba. Outlet Charge meter shows 0.740kwh when battery became fully charged which is 15ah. 21ah, 48v x 21ah =1.008 kwh.
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