No one is a fan of calling a customer service representative for assistance these days. Although Guideline makes it very easy to find information on the website or email, sometimes you have an urgent need. To be honest I didn’t wait that long on hold and the representative was friendly and knowledgeable and solved my issue immediately. it’s wonderful to talk to a real life human being when you have the opportunity.
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Everyone should have a simple, affordable way to save for retirement. At Guideline, our plans are low cost and highly automated. This makes it easy for companies to offer a valuable benefit—and easy for people to invest in their financial future with confidence.
