Serious delay in security deposit refund. My daughter graduated from Guideposts West Alex, VA location in July 2025. Nine months later, we still have not received her refund despite countless phone calls and email follow-ups. At one point they claimed a refund check had been issued and mailed, but they could not provide any documentation when asked. After that, they stopped responding entirely. We never received the check. Now it appears they are switching ownership and are using that as an excuse not to issue the refund. This level of unprofessionalism and stonewalling is infuriating — we trusted this company and they have betrayed that trust. What a shady, irresponsible company.
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Guidepost Montessori is a leading global network of authentic Montessori schools serving children from infancy through elementary. With over 100 campuses across the United States and Asia, we are part of the Guidepost Global Education family - united by a mission to help children become truly capable and independent, equipped for a lifetime of purpose, curiosity, and growth.
Rooted in the Montessori philosophy, our classrooms are thoughtfully prepared to foster independence, confidence, and a deep love of learning. Our programs support each stage of a child’s development, from infant and toddler care to preschool, kindergarten, and elementary. Families choose Guidepost for our individualized, in-person learning experience and the opportunity to continue in a nurturing, consistent community through the elementary years.
Our schools are known for passionate educators, beautifully designed learning environments, and a warm, community-oriented culture. With an average Google rating of 4.8 stars across our campuses, we are proud to partner with families in creating joyful, meaningful educational journeys.
To learn more or find a school near you, visit www.guidepostmontessori.com.See more