While there are many dedicated and caring teachers at the institution, and my child received a great education, the administrative staff and corporate structure seem incompetent, if not dishonest. My child's last day of school was in late August of this year. I have yet to receive the remaining deposit. Part of the tuition deposit was used for my child's last month of school, leaving $335 that should be refunded per their policies. The Assistant Head of School initially told me I could expect the remainder in September. After not receiving it, I followed up via email on September 26, which went unanswered, and again on October 6. On that date, I was informed that as of October 1, the check for $335 had been cleared for mailing. When I still hadn't received it by early November, I visited the school and spoke with the Head of School, who claimed two accounting staff members said that refunds for families leaving in August would be sent by November 17. As of early December, the refund is still outstanding. Interestingly, my balance in the app has shown as $0 since August. I have sent a formal demand letter to the leadership team, copying the Head of School, but have yet to receive a response. My final experiences with the school have been very disappointing. The Assistant Head of School and Head of School keep changing their story about the refund, and the higher-ups ignore my inquiries. Their lack of response suggests they have no intention of refunding the deposit. Despite the excellent teachers, I cannot recommend this school because of the financial mismanagement and questionable practices of its administration.
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Guidepost Montessori is a leading global network of authentic Montessori schools serving children from infancy through elementary. With over 100 campuses across the United States and Asia, we are part of the Guidepost Global Education family - united by a mission to help children become truly capable and independent, equipped for a lifetime of purpose, curiosity, and growth.
Rooted in the Montessori philosophy, our classrooms are thoughtfully prepared to foster independence, confidence, and a deep love of learning. Our programs support each stage of a child’s development, from infant and toddler care to preschool, kindergarten, and elementary. Families choose Guidepost for our individualized, in-person learning experience and the opportunity to continue in a nurturing, consistent community through the elementary years.
Our schools are known for passionate educators, beautifully designed learning environments, and a warm, community-oriented culture. With an average Google rating of 4.8 stars across our campuses, we are proud to partner with families in creating joyful, meaningful educational journeys.
To learn more or find a school near you, visit www.guidepostmontessori.com.See more
