We decided to withdraw our child from Guidepost Montessori Flower Mound in August 2025 after experiencing ongoing administrative disorganization and classroom-related concerns that were not adequately addressed by school leadership. As parents, we raised our concerns expecting clear communication and corrective action, but unfortunately this did not happen.
After withdrawing, the school confirmed in writing that we were owed a refund of $2,156, including deposits and an overpayment. We were informed that a refund check had been requested.
Despite this confirmation, months passed with no refund issued. We followed up multiple times with school administration and regional management and were later told that refunds were being handled by a new entity due to a change in ownership. Even after being redirected and resending documentation, we experienced long periods with no response and no payment.
The lack of transparency and accountability throughout this process has been extremely frustrating. When a school fails both in addressing family concerns and in honoring its financial commitments, it raises serious concerns about management practices.
I strongly recommend that families clarify administrative processes, escalation paths, and refund timelines before enrolling.
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Guidepost Montessori is a leading global network of authentic Montessori schools serving children from infancy through elementary. With over 100 campuses across the United States and Asia, we are part of the Guidepost Global Education family - united by a mission to help children become truly capable and independent, equipped for a lifetime of purpose, curiosity, and growth.
Rooted in the Montessori philosophy, our classrooms are thoughtfully prepared to foster independence, confidence, and a deep love of learning. Our programs support each stage of a child’s development, from infant and toddler care to preschool, kindergarten, and elementary. Families choose Guidepost for our individualized, in-person learning experience and the opportunity to continue in a nurturing, consistent community through the elementary years.
Our schools are known for passionate educators, beautifully designed learning environments, and a warm, community-oriented culture. With an average Google rating of 4.8 stars across our campuses, we are proud to partner with families in creating joyful, meaningful educational journeys.
To learn more or find a school near you, visit www.guidepostmontessori.com.See more
