Please avoid this company for any tours. They are incredibly unresponsive and lack customer service. We booked a night light tour, but the ticket provided directions to one location while the app directed us to another. We completely missed the tour, and getting a refund took several days of back-and-forth emails. There was no WhatsApp number to contact, and in a foreign country, calling their office was impossible. Additionally, when booking a rental car through their site, it said the rental was right next to the airport, but we were driven 20 minutes to a questionable car rental location. We received old manual cars and were told that’s what we booked. We had to scramble to learn manual driving at the last minute. It was a chaotic experience. They take bookings and outsource to other companies, thinking their job is done.
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