gulf-air.com

1.5
1.5 Based on 161 reviews

...

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Afzal Azad
Hi team, flight :- GF0271 depart from COK on 30/01/2026 at 4:50 (Ref:- NKRRBQ) i am very disappoin

Hi team,

flight :- GF0271 depart from COK on 30/01/2026
at 4:50 (Ref:- NKRRBQ)

i am very disappointed on that day because of check in team manager( Cochin international airport Gulf air night shift ). I dont know staff name and any other details i can provide he is working at night shift and i was travelled alone with infant baby 29 of Jan 2026 mid night. I had problem with ticket confirmation from behrin customer service and one of the check in staff helped me for call customer service and i am very happy for that but manager was very rude to him becasue of staff given phone and Manager was shouted infornt of evryone. Thats not good manner, the staff who helped me getting sad, i can say to the manager, who are you. You are just departement manager not head of airline.. when i catch you next time in airport. I will teach you how to behave to staffs and customers..
I am looking and finding actually his name as soon as possible. I will not close this case until i catch that old guy.. Very shame CIAL and i will share this situation to my friends and social media as well

1
Date of experience: Mar 10, 2026

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