We purchased a Cracker ticket for Gulliver's Valley at Rother Valley for December 21st, which included a meal and show at 12:00. We arrived on time but waited until 12:10 to be seated, and by 12:20, we were asked to leave the dining area to prepare for the next group. We only managed to catch the last 5 minutes of the show. When we requested to speak with a manager, he simply stated there was nothing he could do, noting that the show had started at 11:30. This was frustrating, especially since our reservation was for 12:00 and we barely got to enjoy it. Additionally, we faced a long wait to see Santa at 1:30 alongside many other visitors, all expressing their dissatisfaction. Having paid £136.00 for two adults and two children, we expected a much better experience. It felt like too many people were scheduled at once, and the dining area was overcrowded, prioritizing profit over a quality experience.
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Gullivers Theme Parks and Resorts are designed especially for families, discover a huge selection of rides, attractions and magical short breaks. Find your next family adventure at Warrington, Milton Keynes, Rother Valley or Matlock Bath.
