gumtree.com

1.3
1.3 Based on 61 reviews

...

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EH81
Frustrated with the app and service.

I'm choosing to delete the app and my account due to the numerous issues I've encountered. I've lost four potential sales recently because the messaging feature malfunctions, I don't receive notifications for incoming messages (despite all settings being correct), or the platform just doesn't function properly. The sheer volume of unresponsive inquiries is astonishing. My messages seem to vanish into thin air, as potential buyers aren't receiving them. They can't all be time-wasters, so I'm placing the blame squarely on the company and their ineffective platform. Right now, the homepage displays multiple copies of the same listing. I hope the seller of the double bed can somehow produce twelve more, as that’s what’s showing up. Setting a search radius is pointless. The results are completely off; I was getting listings from Belfast and Dublin while searching from northeast Scotland. Even the process to delete my account was frustrating. Clicking 'delete account' redirected me to a product search page, which was the opposite of my intention. After several attempts, it seems to have worked, but now I'm waiting for someone to contact me to finalize the deletion. Cue the confusion and frustration...
This team shouldn't be trusted with anything. Their incompetence is glaring. Great job, everyone, and thanks for absolutely nothing.

1
Date of experience: Jan 16, 2026

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