I waited two years for a dental appointment regarding a sleep device due to my breathing issues at night. They poked and prodded, causing my gums to bleed, but said they couldn't proceed until my dentist resolved this first. If they hadn't used sharp tools under my gums, there wouldn't have been an issue. It's a complete waste of time, and now I'm discharged, having to wait indefinitely for new referrals. I likely face the same situation again. In the meantime, my health suffers from lack of sleep. The representative seemed unsure and left to 'discuss with a colleague.' I attempted to file complaints, including to higher management, but couldn't reach anyone. It's a disgrace; the entire unit should be reevaluated for better service.
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Dedication to the communities we serve is at the heart of everything we do, with high quality, personal care for every patient we treat. We are guided by our values in everything that we do, which are: putting patients first; taking pride in what we...
