guysandstthomas.nhs.uk

2
2 Based on 63 reviews

Dedication to the communities we serve is at the heart of everything we do, with high quality, personal care for every patient we treat. We are guided by our values in everything that we do, which are: putting patients first; taking pride in what we......

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Wells
Worst hospital in London - I am sure of it

Truly awful experience. I have been suffering with gallstones for nearly 10 years. After 10 years of being disbelieved, both by my GP and the hospital, I paid out of my own pocket to get an ultrasound performed privately which showed that I did indeed have gallstones. Since I proved that I had gallstones in September, I have been admitted to St Thomas' for surgery. However, they have been slow, rude and completely unhelpful. They will not respond to me when I write them, email them or phone them and what's worse they won't even respond to my GP's correspondence with them. They gave me codeine but was only told afterwards (when I had none of the pain relief but all of the horrid side effects of the drug) that apparently "30% of people can't absorb the painkiller". I was in that 30% and there is nothing else they can do for pain management. Except there is, they can remove my gallbladder. Something that I have been waiting since September to have even a date for.

1
Date of experience: Jan 21, 2019

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Business Details

  • Dedication to the communities we serve is at the heart of everything we do, with high quality, personal care for every patient we treat. We are guided by our values in everything that we do, which are: putting patients first; taking pride in what we...

  • language https://www.guysandstthomas.nhs.uk

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