I reached out to customer support by email as instructed (see my earlier review). To this day, I have not received a response... but what could I expect from a disreputable organization? They take customer care and rules very lightly. I submitted a claim months ago because I was unaware that the company was offering illegal gaming in my country. The marketing and payment methods targeted my local market. My claim is not excessive, so I don't understand why they refuse to refund my total deposits. People should avoid these sites. I’ve seen others request withdrawals and not receive any funds. They lure customers with big bonuses, but once you meet requirements, you face withdrawal requests, KYC checks, account closures, and no funds. This is how this organization operates. They are based in a location with no government oversight or gaming authority.
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