I've been a member of this gym for a few months with an ongoing direct debit. Since January 1, 2026, I've been unable to access the gym for over two weeks due to a supposed unpaid balance. My bank confirmed that my direct debit is active and that the gym did not request payment. Consequently, the access issue stems from an error on the gym's part. I also incurred an extra £8 charge. I've reached out to membership services, but their response has been over five days late, and my ticket was closed without explanation. I have no idea if the issue is resolved or if it will recur. Despite understanding this may be a technical glitch, the customer service has been shockingly inadequate, resulting in a two-week gym lockout costing me £67.50. I do not recommend this gym; there are cheaper options in London with better service.
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Born in a car park in the heart of the West End, we replaced cars, bikes and vans with nightly resident DJs, neon lights and dancers.
We reset the fitness industry.
It was easy to say, there was no other fitness space like this. Exercise blended perfectly with pleasure. You could be anyone you wanted to be. Be any shape you happened to be. It was just pure freedom to play and train in a way never seen before. It was simply just, serious fun.
Fast forward to now and we're home to the most unique and diverse classes in London. Olympic sized boxing rings, combat cages, world-class free weights sections, live DJs and larger-than-life personal trainers.
Home to big hitters, heavy lifters, slick dancers, zen masters, first timers, seasoned sadists, movers + rule-breakers of every kind. #anythinggoesSee more
