If I could give zero stars, I would. My partner has been a devoted user of this brand since their initial launch, and I've attempted to expand his collection for various occasions. Unfortunately, every order has had issues. The first order had no tracking information, and I struggled for over a month to get a refund. The second order included some correct items but also sent the wrong shirt; when I tried to exchange it, they sent another incorrect item. The third time, there was again no tracking, and when I followed up a month later, I learned the stock wasn’t even in the country! This crucial information was not disclosed on their website, nor did I receive any communication about extended processing times. I’ve asked for refunds three times, and only after threatening to escalate the issue did they finally process one. I will not be returning to this service; my support will go to another local gym wear company instead.
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