The apartment fails to meet basic hygiene and cleanliness standards. It is not at all like what is portrayed online. The rooms are in poor condition, unclean, and inadequately maintained. When reporting issues, the support is nearly non-existent. For instance, when I mentioned a broken shower head, I was told via email that replacing it is viewed as 'routine maintenance' and that I should handle it myself by purchasing parts. This is completely unacceptable, especially given the overall state of the property. A deeply disappointing experience overall. Highly discouraged.
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