When I moved in the bed was broken, the electric socket was out, the washing machine did not work properly, the microwave had a while on the side and the stove was broken. According to the German law, they have 14 days to fix urgent issues, such as the bed because the goal of the room is indeed to sleep, they did nothing, I waited 2 months and nothing changed just emails back and forth. When I informed them I would be moving out they refused to terminate even if I had legal reason to do so. Awful company, no costumer service, bad rooms and houses, do not recommend, it’s just a mess and nothing is solved or fixed.
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