Disappointing experience with Hacking & Paterson (Property Factor)Our experience with Hacking & Paterson as property factor has been reactive rather than proactive, with repeated chasing required — including on safety concerns.We were told the building was maintained to a “good standard,” yet later informed no formal inspections are undertaken.It remains unclear what objective standards are used when assessing maintenance.For a regulated Scottish property factor under the Property Factors (Scotland) Act 2011, transparency and accuracy are essential.Confidence in the management of our property has unfortunately broken down.
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Hacking & Paterson Management Services, residential property factors in Scotland. Repairing, maintaining and insuring customers homes in Glasgow and Edinburgh.
