Zero rate-The management has been extremely disappointing. There is a persistent lack of communication, and customer records are not kept up to date. Customer information also appears to be shared carelessly, including with individuals who are not homeowners, which reflects poorly on staff competence. Their behaviour suggests that financial gain is their main priority. Overall, this presents the management team in a very negative light. This is an ongoing issue despite numerous emails since last year November.
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Hacking & Paterson Management Services, residential property factors in Scotland. Repairing, maintaining and insuring customers homes in Glasgow and Edinburgh.