haier.com

1.1
1.1 Based on 41 reviews

...

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Landon Walker
Deep Regret Over Purchase

I regret purchasing this refrigerator for a significant amount of money, expecting reliability. However, after only a couple of years, it began malfunctioning: the freezer alarm constantly beeps, and the temperature indicators flash endlessly, driving my family and me crazy. I reached out to the support team in hopes of assistance, but the experience was appalling. Instead of receiving help, I was met with endless bureaucracy, asked for old receipts, and told to make phone calls despite my inability to do so. Their final message was that there was no alternative route for assistance. Essentially, I received no help at all. I am extremely disappointed, frustrated, and angry. For such a price, I expected reliability and proper support—not to be left with a malfunctioning appliance and no solutions. I deeply regret this purchase and cannot recommend their products. When issues arise, you are left entirely on your own.

1
Date of experience: Dec 09, 2025

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