Terrible products. Washing machine developed a fault just after the 2 year warranty expired . We had extended to 5 years but haier argued that we didn't fill in a form. When we extended the warranty we did this as requested at the time on their website. We were given a code. A lot of arguing later they finally accepted the warranty. Engineer has attended to replace the drum but said he couldn't take the old one away as he doesn't have a waste carriers license so we are now left with a heavy large drum to dispose of ourselves!The replacement drum fitted looked reconditioned. Never again will I buy haier.
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