I had a 5.3Kw Haier Air Conditioner installed in my living room just under 7 years ago. Over the weekend it faulted with the code F28 - indication a compressor failure. THis was the case and I was advised by Haier NZ that it will be an expensive repair and I will be liable to cover the cost. Over the years it has been a horrible unit. Depite being marketed as the high-end model, it is more like something from the $2 shop. It is my expectation that an Air Conditioner should last AT LEAST 10 years. If you are in the market for an AC/Heatpump - I strongly recommend you avoid this brand, it will consistantly disappoint you and the approach that Haier NZ takes towards failures it to first blame the customer. This was a massive waste of money!
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