I booked a service request for my Haier AC approximately 20 days ago, and since then, no resolution has been provided. Despite my repeated follow-up calls to both Haier customer care and their assigned third-party service provider RAGHUVANSHI COOLING, the issue remains unresolved. The service team has shown a lack of seriousness and professionalism in addressing the matter. It is highly disappointing to note that Haier does not have its own service centers, and relies solely on third-party agencies for support and maintenance. This has directly impacted the quality and timeliness of service. Currently, the temperature in the NCR region has crossed 40°C, and the delay in service has caused extreme discomfort and inconvenience to my family. I had trusted Haier as a reputed brand, but this experience has been frustrating and deeply unsatisfactory.
Claim your business profile now and gain access to all features and respond to customer reviews.
