I’m extremely disappointed with the service I’ve received from Haier India. A Haier‑authorised representative collected my TV for repair and has since become completely unreachable. Despite multiple follow‑ups, I still have no update on the representative, the location of my product, or the status of the repair
What’s even more frustrating is that the official support channels, including WhatsApp, have provided only generic responses with no real action or accountability.
Customers deserve transparency, responsibility, and basic service standards — none of which I’ve experienced so far. I’m sharing this publicly so others are aware of the challenges they may face when seeking after‑sales support from Haier.
I hope Haier addresses this urgently and prevents similar experiences for other customers
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