hailprotector.com

I purchased two of their Hail Protector…CRAPPY Product

I purchased two of their Hail Protector systems and have had nothing but problems from them since purchase in March 2025. I live in the DFW area and we are always under a threat of hail in Spring Storms. Thought wow, what a great concept. A great concept with extremely POOR EXECUTION.Tonight, 6/8/25, with a massive storm system rolling through DFW area, I've had one set of motors give out AGAIN, and the bag deflated. This is a BRAND New motor set and it couldn't even make it through it's first use. Have one protected car and one unprotected now.Several major issues with these systems and the company fails to intervein and fix their product.First, the motor/blower pack. Pretty much the heart of the system. I have had 4 motor packs fail in the 3 months I have owned and tried to use them. Sub par quality and cheap wiring on the motor pack. Constantly blowing the fuse to each individual motor. Replacing the fuses only to determine the motor is locked up. Now there is a RECALL on the motors that I filed a claim on 05/27/25, and have yet to hear anything from the company on steps forward. We have a massive storm system in DFW metroplex tonight and now one of the motor packs has failed yet again....if we get hail, they will see a lawsuit...The second issue is poor power cables. Who ever they are using as a supplier for their power cables needs to be fired. The plug ends separate from the main power cables and expose the inner wires. The rubber/plastic covering of the cables is too brittle and cracks at the receptacle ends. I have had to remove power receptacle ends and replace them with more robust end connectors I purchased from Amazon. I shouldn't have to do this with a quality product. Buying their replacement cables, I've done this twice, and I get the same crappy cables.Third, I have had the under car straps on one of the systems tear out of the inflatable cover, leaving only one strap to secure. I did have the company replace that cover, but I continue to worry that in high winds, this cover strap will also tear out from the inflatable liner.I have exhausted more time and effort on these systems than any consumer should have too.DO Not, I repeat DO Not buy this product. You will eventually regret the decision if you do purchase. It typically takes a lot to piss me off, but over the last three months this product has worked my last nerve. Tonight's failure of one system was the last straw.Save yourself the frustration and look elsewhere for a product.

Date of experience: Jun 08, 2025