Review Time
We had the hail protector cover for a year and no issues. Within a month of the warranty expiring, 3 of the fans stopped working. Been going back and forth for a while and no resolve. Nothing has happened to it, it's in perfect shape, been kept in a box sealed away when not in use and dried out after each use. Tried again tonight and now all 4 fans are just dead. For over $500, this is total crap.
We had the hail protector cover for a year and no issues. Within a month of the warranty expiring, 3 of the fans stopped working. Been going back and forth for a while and no resolve. Nothing has happened to it, it's in perfect shape, been kept in a box sealed away when not in use and dried out after each use. Tried again tonight and now all 4 fans are just dead. For over $500, this is total crap.
Worst product ever! First time I went to use it the blowers wouldn’t power up and I had to cover our truck with a bunch of moving blankets that I borrowed from my neighbor. So much for inflatable hail protection! The rain covers for the blowers are supposed to have friction tape on them to help keep them in place according to the instructions but there is no tape and the covers simply vibrate off. The large velcro strips to close the cover so it will inflate have the stitching pulling out and the Velcro strip is separating from the enclosure. Poor workmanship and is definitely not worth the money! Living in Oklahoma we get some pretty severe storms and large hail and I would be better off using multi-layered moving blankets for hail protection.
The product was defective and ended up damaging my car. Now it’s under recall due to a fire hazard, and I can’t even use it. Customer service is painfully slow to respond and, from the very beginning, they’ve refused to repair the manufacturing defects or offer a refund. I’m not sure if this company was ever reputable, but it certainly isn’t anymore. Save your money.
I purchased two of their Hail Protector systems and have had nothing but problems from them since purchase in March 2025. I live in the DFW area and we are always under a threat of hail in Spring Storms. Thought wow, what a great concept. A great concept with extremely POOR EXECUTION.Tonight, 6/8/25, with a massive storm system rolling through DFW area, I've had one set of motors give out AGAIN, and the bag deflated. This is a BRAND New motor set and it couldn't even make it through it's first use. Have one protected car and one unprotected now.Several major issues with these systems and the company fails to intervein and fix their product.First, the motor/blower pack. Pretty much the heart of the system. I have had 4 motor packs fail in the 3 months I have owned and tried to use them. Sub par quality and cheap wiring on the motor pack. Constantly blowing the fuse to each individual motor. Replacing the fuses only to determine the motor is locked up. Now there is a RECALL on the motors that I filed a claim on 05/27/25, and have yet to hear anything from the company on steps forward. We have a massive storm system in DFW metroplex tonight and now one of the motor packs has failed yet again....if we get hail, they will see a lawsuit...The second issue is poor power cables. Who ever they are using as a supplier for their power cables needs to be fired. The plug ends separate from the main power cables and expose the inner wires. The rubber/plastic covering of the cables is too brittle and cracks at the receptacle ends. I have had to remove power receptacle ends and replace them with more robust end connectors I purchased from Amazon. I shouldn't have to do this with a quality product. Buying their replacement cables, I've done this twice, and I get the same crappy cables.Third, I have had the under car straps on one of the systems tear out of the inflatable cover, leaving only one strap to secure. I did have the company replace that cover, but I continue to worry that in high winds, this cover strap will also tear out from the inflatable liner.I have exhausted more time and effort on these systems than any consumer should have too.DO Not, I repeat DO Not buy this product. You will eventually regret the decision if you do purchase. It typically takes a lot to piss me off, but over the last three months this product has worked my last nerve. Tonight's failure of one system was the last straw.Save yourself the frustration and look elsewhere for a product.
I’ve had nothing but issues with this company. I recommend reading other reviews before making a purchase. I bought their product for the first time, and by the second use, the fabric tore and the cover came off—causing damage to my truck. Instead of protecting my vehicle, it ended up damaging it.To make matters worse, the company required a $165 fee just to replace what was clearly a defective product. When the replacement finally arrived, the blower didn’t work.I’m not sure if this company was ever reputable, but based on my experience, it certainly doesn’t seem to be anymore.
Purchased Hail Protector 5/7/24, pulled out for 1st time use in 3/4/25 thing ripped apart by storm and gone. Only parts of the cover where in the grass and bushes. Contacted support for warranty replacement claim, was asked what happed informed of storm right away was told I used the product wrong and denied claim but we'll sell you a used one for $160.00. Product does not deliver what they rave it can withstand and do and like that $519 went bye bye. Don't waist your money with this hot air balloon, worthless.
I bought the SUV3 in March 2023 anticipating Spring storms as I live high up on a mountain where we get high winds and hail in Western NC. Order #77701. A terrific storm came in with winds near 100mph and the debris blowing around was mostly tree limbs, several of which punctured the cover. It was installed as they described, however the pressure from wind tore out the drawstring in several places and sharp debris caused irreparable damage so that the big tears in the fabric meant it could not stay inflated. Their ads are deceptive and the fabric is not strong to repel sharp objects in high winds. I strongly felt I was deceived and requested a full return and refund which they flatly refused as I had contacted them a few days past the 21 day return period. They did not allow any grace for that 21 day return period so I spent 500 dollars for a one time use item so I feel very foolish and cheated by this company. They now want ME TO INVEST MORE OF MY MONEY TO PAY TO SHIP THE DAMAGED ENEVELOP BACK TO THEM FOR THEIR INSPECTION. I AM DONE WITH HAIL PROTECTOR. TOO MUCH MONEY FOR A ONE TIME USE ITEM AND THEY DO NOT LISTEN TO THEIR CUSTOMER. LET THE BUYER BEWARE OF THIS COMPANY AND THE FABRIC IS NOT STRONG ENOUGH TO STAND UP TO HIGH SPEED SHARP DEBRIS DRIVEN BY HIGH WINDS. IT WAS RIPPED TO PIECES AND CORD WAS TORN OUT OF EDGE OF THE COVER IN SEVERAL PLACES BY THE HIGH PRESSURE FROM THE WINDS.
I bought their largest cover for my pickup after I talked to someone at Hail Protector. I had surgery and couldn’t test it out before the window to return it was up. The cover they sold me was way too big and would not stay on my truck no matter how much I tightened it. So I’m stuck with a $600 useless cover. Be very sure what cover you need and don’t take their word for it. Test it out as soon as you get it.
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Patented Portable HAIL PROTECTOR™ AUTOMOBILE HAIL PROTECTION INSURTECH SYSTEM (US8,985,672) featured on DISCOVERY®, HISTORY®, WEATHER® #insurtech #auto #weather
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