hainanairlines.com

1.2
1.2 Based on 21 reviews

...

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Woodruff C.
Extremely ineffective airline

None of the contact information works. The link on the website for changing flight details is non-functional. Nobody answers the phone. The chatbot never connects to a human. One of the mainland contact numbers worked, but only in the local language. This airline is remarkably ineffective. AVOID AT ALL COSTS; if you need to make changes, they will not assist.

1
Date of experience: Dec 23, 2025

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