Highly disappointed- they offered me certain hotels for makkah and madina, and i was going with a different agent due to better hotels. They told me that they’ll give me the same hotels. One day before my flight, i had no details from them about my hotel, driver, etc. i asked them to email me hotel confirmations, and they emailed me only names of the hotel, one of which was the original hotel they were trying to give me and i disagreed on. However, i let it go as i got at least one of the hotels we agreed upon. 2 hours before checking into hotel, i got a message that our hotel is the same hotel they were giving us before vs what we agreed on. Ruined my umrah experience because they lied from day 1 and it made me sad that i relied on them. Their on ground transportation was very fragile too. A random whatsapp number may message you that i am your driver out of nowhere. Very disappointed
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Provides the best Hajj, Umrah, Flights, and Tour Packages in the USA.
