My partner attempted to obtain a simple tourist visa, but we decided to seek assistance. They demanded payment before any work began, unlike a professional service. I paid a £600 deposit, but communication was poor. We were ignored for months despite repeated attempts to reach out via various methods, even speaking with the owner. A representative took some details but then ghosted us. We are now considering legal action for fraud and deception. Everyone should steer clear of this service; it's hard to believe the positive reviews are genuine.
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