haleys-solicitors.co.uk

1.9
1.9 Based on 9 reviews

...

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Brynlee Brooks
Extremely Frustrating Experience

My experience with this service has been incredibly frustrating and stressful. Communication was almost nonexistent; my assigned representative was nearly impossible to reach. Calls and emails went unanswered, leaving me confused about my case. I was wrongly advised against applying for a right-to-work extension, yet the immigration office granted it without my application. Important correspondence was delayed for nearly two months, which I received from a manager, not my representative. Instead of alleviating my stress, this service added to it significantly. Their conduct was unprofessional and showed a lack of care for clients. I also sent official complaints that went unanswered. I cannot recommend them to anyone seeking reliable legal help.

1
Date of experience: Dec 23, 2024

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