WARNING: It took me 8 months and the involvement of a regulatory authority to recover my funds from this service. Following their guidance could have led to another denial from the immigration office. Their advice was inaccurate, and when I tried to complain, I was ignored for 5 months. I had to escalate my issue to the regulatory authority. ADVICE FOR OTHERS: Keep thorough documentation and do not hesitate to contact the regulatory authority if you are ignored. If I hadn't maintained my records, they might have avoided refunding me. Don't let them treat you this way.
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