I concur with most of the reviews posted here. Halfords are totally useless and should be avoided if at all possible. I order and paid for a new battery on line and arranged an appointment for them to fit it at 1 p.m. that day. First of all I received a text and e-mail to say that there was a problem with my order and I should phone them. Before I had a chance to do this I received another text advising me that my order was ready. Not trusting the text I braved the call centre and was told that everything was fine and my appointment was confirmed. I asked for the telephone number of my local Halfords so I could call them direct to check again. They gave me a number with the correct local dialling code, but when I called it it took me to the call centre!! They phoned through to my local Halfords and when they came back to me they said that the appointment had been cancelled as they did not in fact have the battery in stock!! They tried to get me to book for another day, but by now I don't trust them. When I checked my bank account they still have they card payment pending so I just hope they don't try and take it.
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