I share the sentiments of many reviews here. This service is completely ineffective and should be steered clear of whenever possible. I ordered and paid for a new battery online and scheduled an installation appointment for 1 p.m. that same day. Initially, I received a text and email indicating an issue with my order and that I should call them. Before I could do so, another text informed me that my order was ready. Doubting the message, I contacted the call center and was assured that everything was fine and my appointment was confirmed. I requested the phone number for my local service center to verify directly. They provided a number with the correct local dialing code, yet it connected me to the call center! They reached out to my local service center and returned to inform me that my appointment had been canceled as the battery was not actually in stock! They attempted to reschedule, but I no longer trust them. Upon checking my bank account, I noticed that the card payment is still pending, and I can only hope they don't attempt to process it.
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