Due to critical date issues I booked a service and MOT bundle one month in advance at Halfords Autocentre in Bath. The day before the Service\MOT I was contacted by Halfords. They told me that they were unable to do the MOT but they would arrange for the MOT to be carried out at another Halfords MOT Centre and that this would be sorted out on the day of the service. When I turned up the attitude was go sort it out yourself. As such I ended up paying for a Service and MOT but I only received a Service. I also had to pay (again) a premium in order to get an MOT done at short notice. This has caused me serious, major inconvenience.
One would expect a refund for the absent MOT but they seemed unable to resolve this.
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