UPDATE: AVOID AVOID AVOID!3 months in - No item, no refund and still waiting for my update as to where it is. They're ignoring emails, calls and texts. They have now given us 5 fake expected delivery dates. I’ve finally raised this with the ACCC because I haven’t had any luck with the company but currently I have paid in full for an item to a company that has no interest in fulfilling the order.UPDATE: We have still received no response or assistance from Hallam’s Home Order, despite full payment already being made. Under the Australian Consumer Law, businesses are required to provide goods and services within a reasonable timeframe and not engage in misleading or deceptive conduct. The continued lack of communication raises concerns, and we are now considering escalating this matter to the ACCC if it remains unresolved. We hope to hear from Hallam’s promptly to resolve this.Original review:Extremely disappointed with the lack of communication and support from Hallam’s Home.We have already paid in full for our order, yet despite multiple attempts to contact them for assistance and updates, we have received no response whatsoever. There has been no acknowledgment, no explanation, and no effort to resolve the situation.I didn’t expect perfection — just basic customer service and communication, especially after payment has been made. Unfortunately, that hasn’t happened. I’m leaving this review in the hope that someone finally responds and addresses the issue.Based on our experience, I would not recommend Hallam’s Home.
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