Unfortunately have had a terrible experience. Original order was placed in August 2025, and a refund was requested in early December as the product has still not arrived after 4 months. Have been going back and forth for months with limited responses and promises of a refund that is yet to arrive. At the stage where unfortunately I need to leave a review, but was hoping this could be settled offline.I have been promised a refund on atleast 3 occasions since November and this has never appeared or proof provided.
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