I truly value the system and the team behind it; they are remarkably friendly. Nonetheless, a few elements could be enhanced. For example, the calendar resets to the current month whenever switching between customer and admin views. Additionally, it does not distinguish between two customer categories: regulars who can book one-hour slots and others who must reserve a minimum of four hours. Contacting them can be unpredictable, particularly after 4 PM, when reaching them by phone becomes a challenge.
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