Review Time
Took 2 weeks to pick up the car, 1 week to move it to the right garage, I have just got it back after 4 weeks, which could have been quicker. Really happy with the repair. Liked the communication from Halo today and i could track car on its journey, It was delivered back sparkling by Milo who was amazing.
Brilliant service kept informed what was happening with the vehicle ever day .Chloe who picked up the car and dropped it off very friendly made sure we were happy with the car before she left ,we were very pleased with the work carried out on the vehicle.
From the first phone call to final delivery of my repaired car the service has been outstanding.
Enthusiastic helpful staff offering peace of mind and reassurance.
Siana kept me well informed and accomodated every need.
Well done Halo
great job on my vehicle and special thanks to Pete whose new to the company and josh.
Communication is not great as phone lines are hard to get through and other branches calling you.
The vehicle was collected swiftly, and a courtesy vehicle was offered. Repairs were executed with exceptional quality and in a timely manner. My car was fully charged and cleaned upon its return. I received daily updates from the remarkably courteous staff. The entire experience was seamless, which is uncommon these days. Truly professional service; I have no complaints and would strongly recommend to anyone.
Exceptional repair quality and outstanding customer service. Special appreciation to the representative who helped me through the frustrating experience with the slow insurance company that misplaced my vehicle for two weeks and then overlooked it for two months. He truly represents the company well. Additionally, thanks to another team member for speeding up the repairs and keeping me updated on the progress. Now it’s my turn...
Outstanding support with quick response, they exceeded my expectations. They understood my situation when my rental vehicle fell through, especially since I travel a long distance from home and public transport options are limited. They didn’t make any guarantees but still came through. Great communication throughout. Exceptional service.
The car repair was executed flawlessly, all issues were resolved, and it was completed faster than anticipated. Communication with the service team was outstanding; I was kept informed throughout the entire process. I highly recommend this service!
After an unfortunate incident with my vehicle, my insurance provider referred me to the service. They made the entire process straightforward, professional, and seamless, and the repair was completed efficiently and to a high standard.
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Halo ARC Ltd is a family run, independent group of repair centres providing accident repairs to insurance clients and their customers.
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