I received a professional mixer as a gift. After a couple of months, it stopped working. I contacted customer service, but they were unhelpful and said they needed proof of purchase. I decided to investigate myself and found that the coupler had disengaged. When I asked if I could buy it as a spare part, they informed me that it should never come apart and isn't available. I would not recommend this brand due to poor build quality and customer service.
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Hamilton Beach® products are thoughtfully designed to make your life easier— from preparing delicious meals effortlessly to making your clothes look their best.