I've encountered the worst customer service. They advertise a warranty for their products but provide nothing. Customer service gave us the address of their authorized service center, but when we arrived, they said they had no confirmation. When I called customer service again, they stated they wouldn’t send any confirmation and that we had to manage with the service center as they had different procedures. They offered to ship a new product, but the shipping fee isn't covered by the warranty and exceeds half of the product's purchase cost.
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Hamilton Beach® products are thoughtfully designed to make your life easier— from preparing delicious meals effortlessly to making your clothes look their best.