handepay.co.uk

4.9
4.9 Based on 901 reviews

At Handepay, we make card payments simple, affordable, and hassle-free for UK businesses. Since 2006, we've been helping SMEs save money and grow by offering transparent pricing, excellent customer service, and reliable payment solutions. Whether you're s...

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Average Rating

4.9

/
5

901 Reviews

5 Star
95%
4 Star
1%
3 Star
1%
2 Star
0%
1 Star
3%

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Review Time

Adrian Butler
Mike is the man!

Mike Flay was top notch. Very knowledgeable and answered all my questions (there were a lot!) He regularly checks in to help with progress and advise. I feel that my company is in safe hands!

5
Date of experience: Jul 14, 2025
Dorian
Spot on

Spot on. Mike helped massively with with the start up of my business, smoothing the path to retail and went above and beyond to make sure our first show and all since went without a hitch. Highly recommend Mike Flay and Handepay.

5
Date of experience: Jul 14, 2025
Carolina Vega
Good customer care by phone or by person

Good customer care by phone or by person

5
Date of experience: Jul 14, 2025
Vicky Wright
A great product and great customer…

A great product and great customer care.The agent Mike Flay set up the device with clear communication and sound aftercare. The product is a perfect payment machine for my business.

5
Date of experience: Jul 14, 2025
Maura
Mike Flay set me up with my Handepay…

Mike Flay set me up with my Handepay card machine, he was not at all pushy as I had found others to be, he obtained quotes and has since come in to check I am getting on ok. I was a bit worried with my original system being integrated but they saved me so much money it seemed worth a try and I'm glad I did!

5
Date of experience: Jul 14, 2025
DarkBladePower56
Great product and good sound customer…

Great product and good sound customer service from the agent Mike Flay.Easy and quick set up of the device. Simple instructions for use and very good aftercare.The product is perfect for my business.Highly recommend

5
Date of experience: Jul 14, 2025
Jemmy
Great customer services

The agent Mike Flay had a chat with me and explained how to set up with my Handepay card machine which is great for my business. I would highly recommend his services.

5
Date of experience: Jul 14, 2025
Merilyn Carter
I could give them minus stars I would!

I could give them minus stars I would!! The sales person Anthony Mannall completely lied to me in his sales pitch and completely took advantage of my small business. I will be spreading the word that Handepay sales people lie through their teeth to get their commission. Edit- 15/08/25 funny enough Handepay haven’t contacted me about my complaint. More lies! From the other 1 star reviews I can see that they promise and don’t deliver and then lie about it.

1
Date of experience: Jul 11, 2025
Beatrice Rogers
Professional and efficient switch over service.

What a delight dealing with Julia from Handepay! I recently switched our limited company card machine and sorted one for my sole trader business too. From the outset Julia was professional, answering all questions clearly and when a slight hiccup in the switching process occurred she continued to follow up to ensure a satisfactory and smooth switch over. Julia helped me personally through the process for both businesses and even checked in several weeks later to ensure everything is running smoothly. I would definitely recommend this company and this agent. And to top it all we got a saving on our existing card machine fees which had made it even more pleasing.

5
Date of experience: Jul 03, 2025
Andrée H.
Easy to use and reliable product with lower rate of commission

Easy to use and reliable product with lower rate of commission. Lisa Armstrong was great in helping guide us through the contract and the initial set up. An added bonus is that we have blocked customers using AMEX.

5
Date of experience: Jul 01, 2025

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Business Details

  • At Handepay, we make card payments simple, affordable, and hassle-free for UK businesses. Since 2006, we've been helping SMEs save money and grow by offering transparent pricing, excellent customer service, and reliable payment solutions. Whether you're switching providers or taking card payments for the first time, we’re here to make payments easy for you.

  • email enquiries@handepay.co.uk
  • call 08003777382
  • language https://handepay.co.uk/

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