Handmade Kitchens of Christchurch: A Detailed ReviewWe are thrilled to share our experience with Handmade Kitchens of Christchurch (HMKoC). Simply put, we couldn’t recommend them highly enough. From start to finish, they have been a pleasure to work with—highly customer-focused and delivering an exceptional, bespoke product that was beautifully crafted, finished to the highest standard, and delivered on time, ready for installation, worktops, and painting. If you’re considering HMKoC, read on for more details about our journey:Initial Impressions and Showroom VisitHMKoC came highly recommended by a friend, and after exploring several options for our new kitchen, we decided to visit their showroom in Christchurch. From the moment we stepped in, we were impressed by the quality and craftsmanship of their products.Our pre-booked appointment on a Saturday afternoon allowed us ample time with one of their knowledgeable hosts. The attention to detail in their kitchen units was immediately apparent, and we were excited by the range of design options available. Initially, we thought a bespoke handmade kitchen might be beyond our budget, but a timely sale made it possible for us to afford this luxurious investment.The Design ProcessUnlike many other kitchen providers, HMKoC follows a slightly different approach: they require customers to submit detailed measurements, a layout, and any design ideas. We were then paired with a kitchen designer—Emily—who was exceptional.We provided a hand-drawn concept design, and Emily transformed it into a professional layout that maximized our space. Throughout the process, we had the flexibility to customise everything, from door styles and handles to cornices and plinths. The consultation was conducted via Zoom, which suited our schedule perfectly and allowed us to review and adjust the design as needed.The level customisation available was impressive, with a wide array of cabinet styles, finishes, and hardware to choose from. Emily remained readily available for questions and adjustments, ensuring the design was exactly what we envisioned before finalizing our order.Delivery and InstallationOur kitchen was delivered on time, carefully packaged, and ready for installation. We sourced our worktops separately, and once installed, we had the kitchen painted in Farrow & Ball’s Mizzle. The end result is nothing short of stunning—the craftsmanship and attention to detail are evident in every corner.After-Sales SupportThe after-sales service from HMKoC was equally impressive. We encountered a minor issue with one of the large drawers holding pots and pans—it wouldn’t close flush. We reached out to Penny from the after-sales team, and within a short time, their technical team made two visits to resolve the issue. While it was a simple adjustment to the drawer runners, their commitment to ensuring our complete satisfaction went above and beyond expectations.Final ThoughtsChoosing Handmade Kitchens of Christchurch has been one of the best decisions we’ve made for our home. Their combination of exceptional customer service, attention to detail, and a high-quality, bespoke product has exceeded our expectations. If you’re looking for a handcrafted kitchen that combines functionality with timeless beauty, we wholeheartedly recommend HMKoC.
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