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We’d tried many kitchen companies previously but none had what we were looking for then we were recommended Handmade Kitchens of Christchurch. From start to finish, we cannot fault them. Professional and friendly from design to delivery and always at the end of the phone for any fitting queries. The craftsmanship of the cabinets is exceptional and we loved that we could paint the cabinets ourselves. We now have our dream kitchen and we cannot stop recommending Handmade Kitchens of Christchurch to everyone!
Handmade Kitchens of Christchurch: A Detailed ReviewWe are thrilled to share our experience with Handmade Kitchens of Christchurch (HMKoC). Simply put, we couldn’t recommend them highly enough. From start to finish, they have been a pleasure to work with—highly customer-focused and delivering an exceptional, bespoke product that was beautifully crafted, finished to the highest standard, and delivered on time, ready for installation, worktops, and painting. If you’re considering HMKoC, read on for more details about our journey:Initial Impressions and Showroom VisitHMKoC came highly recommended by a friend, and after exploring several options for our new kitchen, we decided to visit their showroom in Christchurch. From the moment we stepped in, we were impressed by the quality and craftsmanship of their products.Our pre-booked appointment on a Saturday afternoon allowed us ample time with one of their knowledgeable hosts. The attention to detail in their kitchen units was immediately apparent, and we were excited by the range of design options available. Initially, we thought a bespoke handmade kitchen might be beyond our budget, but a timely sale made it possible for us to afford this luxurious investment.The Design ProcessUnlike many other kitchen providers, HMKoC follows a slightly different approach: they require customers to submit detailed measurements, a layout, and any design ideas. We were then paired with a kitchen designer—Emily—who was exceptional.We provided a hand-drawn concept design, and Emily transformed it into a professional layout that maximized our space. Throughout the process, we had the flexibility to customise everything, from door styles and handles to cornices and plinths. The consultation was conducted via Zoom, which suited our schedule perfectly and allowed us to review and adjust the design as needed.The level customisation available was impressive, with a wide array of cabinet styles, finishes, and hardware to choose from. Emily remained readily available for questions and adjustments, ensuring the design was exactly what we envisioned before finalizing our order.Delivery and InstallationOur kitchen was delivered on time, carefully packaged, and ready for installation. We sourced our worktops separately, and once installed, we had the kitchen painted in Farrow & Ball’s Mizzle. The end result is nothing short of stunning—the craftsmanship and attention to detail are evident in every corner.After-Sales SupportThe after-sales service from HMKoC was equally impressive. We encountered a minor issue with one of the large drawers holding pots and pans—it wouldn’t close flush. We reached out to Penny from the after-sales team, and within a short time, their technical team made two visits to resolve the issue. While it was a simple adjustment to the drawer runners, their commitment to ensuring our complete satisfaction went above and beyond expectations.Final ThoughtsChoosing Handmade Kitchens of Christchurch has been one of the best decisions we’ve made for our home. Their combination of exceptional customer service, attention to detail, and a high-quality, bespoke product has exceeded our expectations. If you’re looking for a handcrafted kitchen that combines functionality with timeless beauty, we wholeheartedly recommend HMKoC.
I was truly impressed with my recent experience with Handmade Kitchens of Christchurch. From the moment I stepped into their stunning showroom, I knew I was in the right place. The attention to detail and craftsmanship is evident in every piece.The staff were incredibly helpful and knowledgeable, guiding me through the entire process with patience and expertise. They were always available to answer questions and offer advice, making the planning stage a breeze.The quality of the cabinetry is exceptional. The final product exceeded my expectations. I particularly appreciated the flexibility of the design, allowing my fitter to customize one of the cupboards to accommodate my boiler.Once painted, the units truly transformed my space. I couldn't be happier with the end result.If you're looking for a high-quality, bespoke kitchen, I wholeheartedly recommend Handmade Kitchens of Christchurch.
Overall a fantastic experience although I echo the comments made about some (but not all) of the team being a bit intransigent at times. Nevertheless, the kitchen supplied is of a really high quality and the price (for what you get) is pretty unbeatable. Overall a very happy customer.
We are delighted with our bespoke kitchen from Handmade Kitchens of Christchurch which has fitted in to our kitchen that had some challenges to overcome in terms of size and shape . We were delighted with the service we received. The units are lovely to look at and all function beautifully. We love the drawer units and our larder cupboard. The website is extremely helpful when planning the kitchen.
I’ve used Handmade Kitchens on 2 houses and would be happy to use them again. I was very pleased with the service and used Graham their recommended designer as my kitchen is an awkward shape. The delivery team were fantastic and the units fitted perfect. No snags on any of the units and the kitchen fitter had everything in place in one day. I am really happy with my finished kitchen and it’s transformed the way we use the space and how I feel about it. Very happy customer 😊
We moved into our Victorian house just under two years ago. The kitchen was one of our renovation projects, but it had a few quirky obstacles to navigate around. Handmade Kitchens of Christchurch provided excellent advice on how to work round the obstacles and produced the cabinetry at varying depths, which was essential to us.The staff were helpful both pre and post sale and the quality of the cabinets is excellent. We were recommended this company by friends who were delighted with their kitchen and we would certainly recommend them too.
We first heard about Handmade Kitchens of Christchurch from our daughter and son-in-law who ordered their kitchen from this company. We visited the showroom to see the range of cabinetry and subsequently placed an order. There is absolutely no hard sell. The ordering and designing process were straightforward. We gave the dimensions of our room and notes on the type of cabinets we wanted. One of their designers then sent a design and we had a meeting to discuss this and make any alterations. The delivery was very smooth and efficient. We had more work to do because Handmade Kitchens of Christchurch do not project manage the whole thing like other kitchen companies. We found our own fitter, electrician and plumber and had to source all the appliances and the worktop. However we have saved well over £20,000 and have a wonderful bespoke kitchen. The cabinets are well made and look amazing. We would highly recommend this company.
We had our kitchen delivered a few weeks back and was very impressed with the quality,The delivery however was appalling,When the drivers pulled up one was smoking a cigaratte in the van (he had a orange top on so can only assume he was the team leader) and i asked him if it was ok to show him where it was going and his words was "wait untill i have finished my F A G" They also damaged units bringing them in and there response was "if you are not happy we will take it back" Really discusting behavour
Look like nice kitchens but over subscribed Maybe because of the big discounts in their sales. I read on their site that they arent pushy I but we have been contacted already twice which is pointless when the prices shown aren't available. Seems a tactic to get more details from you. The reason for the review is that the really posh person I spoke to acted like we'd be privileged to get booked in and spoke over me :( It seems this company only want "one" to be of a certain pedigree. May be why they want your postcode 1st :(
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