handmadekitchens-direct.co.uk

4.4
4.4 Based on 31 reviews

...

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Scarlett Powell
Terrible Sales experience

I have never received such rude presumptuous and frankly obstructive service. I said I was enquiring about a kitchen and following up the email I had written. I was told it must be in the trash. I was informed that my enquiry was pointless since the sale was finished. I responded I didn't ask about the sale. I was told I wouldnt be able to order and receive a kitchen for 9 months. That there were no prices available and although I sent in the plans as recommended by a member of staff over the weekend I was rudely informed that they were useless and when I referred to the design service described on the website I was told 'well I'm not a designer'. When I said well can you give me an idea of how much the kitchen in gallery 1 cost. She said no, and that the non sale items were so expensive implying that I wouldn't want to pay or couldn't. Bizzare and unhelpful and I would say bad for business.

1
Date of experience: Feb 23, 2016

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